The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious & Unique!
“I was thrilled by the diverse menu options available at the restaurant. Each dish was not only well-presented but also packed with flavor, making my dining experience truly nice.” view full review
Easy Parking Access
“I appreciated the convenience of parking, especially being able to leave my car on-site after checkout while exploring the city. It made my trip much more enjoyable!” view full review
Comfortable Room
“The room was attractive and extremely comfortable. The addition of a mini-fridge and microwave allowed me to prep my pre-race meals effortlessly.” view full review
Helpful Service!
“I had a great experience adjusting my stay with the helpful assistance provided for my rooming situation. The thoughtful support enhanced my overall stay significantly.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Allergy-free rooms
Lift
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Services
Housekeeping
Laundry
Dry cleaning
Shops/Commercial services
Dining
Snack bar
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Room features
Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities
Rollaway beds
Bathroom
Free toiletries
Sink
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
402 Queen Street,
Ottawa,
Canada,
K1R5A7,
Ontario
Map view
402 Queen Street,
Ottawa,
Canada,
K1R5A7,
Ontario
City landmarks
Public Building
Parliament Hill
1.1
km
Museum
Canadian War Museum
1.0
km
Museum
Canadian Museum of History
2.0
km
Museum
National Gallery of Canada
2.0
km
111 Wellington St
Parliament Hill and Buildings
1.1
km
Church
Notre-Dame Cathedral Basilica
2.0
km
Elgin Street Confederation Square
National War Memorial
1.2
km
202-40 Elgin St
Confederation Square
1.2
km
320 Sussex Dr
Royal Canadian Mint
2.2
km
Parliament Hill
Peace Tower
1.3
km
30 Bank Street At the corder of Bank and Wellington streets
Bank of Canada Museum
1.1
km
Museum
Bytown Museum
1.5
km
Park
Confederation Park
1.2
km
Park
Panoramic city views
1.1
km
Library
Library of Parliament
1.0
km
Centre Block
970 m
426 Sussex Drive
Peacekeeping Monument
1.8
km
Market
ByWard Market
1.8
km
Mall
Sparks Street Mall
1.0
km
Park
Jacques Cartier Park
2.1
km
Church
Saint Patrick's Basilica
620 m
Church
St. Andrew's Presbyterian Church
650 m
53 Elgin St
Tomb of the Unknown Soldier
1.1
km
Somerset Street West
Chinatown
730 m
Confederation Square
Valiants Memorial
1.2
km
335 Laurier Ave E
Laurier House National Historic Site
2.5
km
Gallery
Ottawa Art Gallery
1.9
km
1 Rideau St Beside the Chateau Laurier
Ottawa Locks
1.5
km
Nearby
Public Building
Supreme Court of Canada
590 m
Garden
Garden of the Provinces and Territories
200 m
Restaurants
Good Eats Cafe
200 m
207 Bell St N
Ottawa 2 for 1 Pizza
300 m
320 Bank St
Harry's Deli
350 m
112 Kent Street Take the escalator down and we are on the left.
The Corner Kitchen
340 m
320 Queen St
El Toro Pizzeria & Italian Fd
450 m
407 Laurier Ave W
Manhattan's Handmade Burgers
510 m
407 Laurier Ave W
Ricardo's Pizza
420 m
267 Bay St
Gooney's Sandwich Works
640 m
360 Laurier Ave W
Cafe Saffron
650 m
195 Kent St
Tim Hortons
860 m
330 Queen St at the Delta Hotels by Marriott Ottawa City Centre
Juice Monkey
720 m
209 Slater Street
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Comfortable
Friendly staff
Average dining
Pricey parking
7.2/10
Very good
Rooms
7.8
Location
7.8
Service
8.8
Dining
5.3
Guest reviews
7.2/10
based on 4 reviews
3.5/5
based on 28 reviews
7.6
7.6/10 based on 484 reviews
#62 of 76 hotels in Ottawa based on Tripadvisor
Walter
United Kingdom,
August
2023
8.4/10
I had a wonderful stay at this hotel. The rooms were clean, spacious, and equipped with a microwave, fridge, and coffee maker, making it really convenient. The third-floor room I stayed in was impeccable. The staff, especially the early shift worker who welcomed us, was exceptionally nice, and the cleaning staff were always helpful and polite. The location close to key areas of Ottawa was a major plus, although the dining options were a bit limited.
Rooms
9.0
The rooms were sparkling clean, spacious, and well-equipped with a microwave, fridge, and coffee maker. It was a really comfortable stay.
Service
10.0
The service here was top-notch. The staff was incredibly kind, warm, and attentive, even going the extra mile to move me to a bigger room for my lengthy stay. Their helpful and courteous attitude made my experience truly enjoyable.
Location
9.0
The hotel's location at the western end of Ottawa's downtown area was fantastic, especially for anyone needing quick access to government-related business areas. The staff were great at assisting with all our needs, and it was relatively close to the main center of town.
Dining
6.0
While the dining experience was not the best with limited options available, the service staff did their best to accommodate requests. Planning for housekeeping service was slightly challenging but manageable with some notice.
Facilities
8.0
The facilities were satisfactory, with everything needed for a comfortable stay. While there were some limitations in the dining area, the overall experience was pleasant.
Jim
United Kingdom,
June
2023
6.6/10
My stay at the hotel was a mix of positive and negative experiences. The rooms were nice and comfortable, and the front desk staff was great. However, my room wasn't in pristine condition upon arrival due to the housekeeping staff still preparing it when I arrived.
Rooms
8.0
The room was small but nice, with a very comfortable bed, a big shower, and a huge TV. However, it wasn't in pristine condition upon arrival as the housekeeping staff was still cleaning it when I got to my suite.
Service
7.0
The service during my stay was a mix. The staff at reception was a bit rude and unhelpful when looking for a restaurant, but overall, the service was great, very friendly, and welcoming throughout my stay.
Location
7.0
The hotel's location was good for a short drive to downtown. However, the price for one night plus parking was over $300, which was a bit on the pricey side.
Dining
5.0
The dining experience was average, but it was a bit of a bummer that housekeeping service had to be requested 24 hours ahead, which was almost impossible for me to plan.
Facilities
6.0
Comfortable
Average dining
David
United States,
June
2023
7.6/10
The hotel rooms, though clean, felt a bit grungy for our family of 4, and smaller than expected. However, the exceptionally nice early shift staff and helpful cleaning staff made our stay pleasant.
Rooms
7.0
The rooms, while feeling grungy, were clean and suitable for our family of 4.
Service
9.0
The staff was friendly and accommodating; they even allowed us to stay past checkout time while waiting for a late package delivery.
Location
8.0
The hotel's location is terrific, making it easy to explore the city center and other parts of town.
Dining
6.0
Housekeeping service needed a 24-hour notification, making it challenging for us working in the room all day.
Facilities
8.0
The hotel offers dry cleaning services and helpful shops/commercial services.
Harvey
United Kingdom,
May
2023
6.8/10
I had a mixed experience at this hotel. The rooms were pretty quiet and cozy, which was nice, but unfortunately, I was right next door to very loud and obnoxious neighbors who had no regard for other folks staying at the hotel.
Rooms
7.0
The rooms were nice, but I had to deal with very loud and obnoxious neighbors next door.
Service
9.0
The service was wonderful and very helpful. The staff were friendly and excellent.
Location
7.0
The location was good, not too far from the main center of Ottawa. It was ok for exploring the city.
Dining
5.0
The dining options were dreadful. I had to notify housekeeping almost impossible 24 hours ahead for any service, which wasn't convenient.
Facilities
The hotel lacks extra facilities and the dining experience was disappointing.